— VIMOCITY LEADER GUIDE — 

A Leader’s Guide to Responding to Workplace Injuries


A simple, field-tested framework to help you evaluate injuries, take the right action, and prevent unnecessary escalation.


Built In Collaboration with On-Site Health & Safety

 
THE CHALLENGE

The injury matters. But how it’s handled often determines what happens next.

 
✗ DEFAULT RESPONSE
✓ BETTER RESPONSE

✗ Assume worst case, send to ER

✓ Pause, assess, distinguish emergency from non-emergency

✗ Reflexive clinic send-out.

✓ On-site first aid + nurse triage line

✗ Send home, wait for clearance

✓ Appropriate assignment, keeps them in the flow of work

01-2
Quickly Determine Severity

One question leads everything else: Is this life-threatening? Your answer to this sets the tone for the rest of the response.
  WHAT TO LOOK FOR  

Call 911 immediately if you see any of these:

 

  • Uncontrolled bleeding
  • Loss of consciousness or disorientation
  • Suspected fracture with visible deformity
  • Chest pain or labored breathing
  • Head, neck, or spine involvement

If none of those apply, you have options and time to determine the appropriate action. Move to Step 2.

02-1
Pause. Don't default to escalation.

The most common mistake in injury response is a reflexive send-out. This pause is your decision point.
  BEFORE YOU MAKE THE CALL- ASK:  
  • What happened, and what is the worker actually feeling?
  • Is there swelling or restricted movement?
  • Do you have a nurse line, telehealth, or on-site protocol available?
  • Has this type of injury been handled on-site before?

The goal is the right level of care, not the most visible response. Taking 60 seconds to assess is not delay. It's decision-making.

03-1
Pause. Don't default to escalation.

The most common mistake in injury response is a reflexive send-out. This pause is your decision point.
  BEFORE YOU MAKE THE CALL- ASK:  
  • What happened, and what is the worker actually feeling?
  • Is there swelling or restricted movement?
  • Do you have a nurse line, telehealth, or on-site protocol available?
  • Has this type of injury been handled on-site before?

The goal is the right level of care, not the most visible response. Taking 60 seconds to assess is not delay. It's decision-making.

02-1
Pause. Don't default to escalation.

The most common mistake in injury response is a reflexive send-out. This pause is your decision point.
  BEFORE YOU MAKE THE CALL- ASK:  
  • What happened, and what is the worker actually feeling?
  • Is there swelling or restricted movement?
  • Do you have a nurse line, telehealth, or on-site protocol available?
  • Has this type of injury been handled on-site before?

The goal is the right level of care, not the most visible response. Taking 60 seconds to assess is not delay. It's decision-making.

03-1
Pause. Don't default to escalation.

The most common mistake in injury response is a reflexive send-out. This pause is your decision point.
  BEFORE YOU MAKE THE CALL- ASK:  
  • What happened, and what is the worker actually feeling?
  • Is there swelling or restricted movement?
  • Do you have a nurse line, telehealth, or on-site protocol available?
  • Has this type of injury been handled on-site before?

The goal is the right level of care, not the most visible response. Taking 60 seconds to assess is not delay. It's decision-making.
  

Put It Into Action


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