You can create a Vimocity account on either our mobile or web app. Once created, your login information will work for both.

On your phone:

1. Visit the Apple Store or Google Play
2. Search “Vimocity” and download the app
3. Use your company email to create your account

On the web:

1. Visit portal.vimocity.com
2. Click on create a new account and use your company email to sign up

First, ensure you used your company email (if you have one) to create your account. If it still prompts you for a company code, for most companies, the code is found on your company intranet or safety center page. Not finding it? We're happy to provide you with your company's code. Contact us using the form to the right, and we'll get back to you shortly.

It happens to the best of us! Head to the Vimocity phone or web app, enter the email your account is tied to and select "Forgot Password." We'll send you an email with a temporary password that you can change once you log in.

We're happy to help you change that. Contact us using the form to the right. Let us know your preferred email.

You can access the entire Vimocity library of videos by visiting our web app at portal.vimocity.com. If you're looking for quick on-the-go solutions, download the Vimocity phone app onto your mobile device. If you don't already have one, you'll need to create a Vimocity account using your company email address.

Unfortunately, you must log your Daily 5 on the same day that you perform it. To help you stay on track with logging your movement, you can set a reminder in the Vimocity app. Go to the Settings section at the top of the menu and select “Set a Reminder.” If you believe that you logged, but your account doesn't reflect it, contact us using the form to the right so we can resolve the issue.

Yes! We are happy to support the immediate members of your household through access to a baseline version of the Vimocity app. If you don't know your company's Household Code, please reach out to us using the form to the right.

Absolutely! Vimocity is committed to supporting you in your movement health in all stages of your life. We're happy to transfer your account over to the correct membership. Please contact us using the form to your right to ensure your membership stays active.

You can search to find expert solutions hand-crafted by our movement specialists within the Vimocity phone and web app. Just head to the "Search" section. If you have additional questions, our movement specialists are standing by ready to provide you with simple solutions. Contact us using the form to the right with your specific need.

We are so excited to hear your idea! Vimocity is always striving to create a better user experience and greatly value any feedback you share. Please type your idea in the contact form to the right.