It happens to the best of us! Head to the Vimocity phone or web app, enter the email your account is tied to and select "Forgot Password." We'll send you an email with a temporary password that you can change once you log in.

We're happy to help you change that. Contact us using the form to the right. Let us know your preferred email.

You can access the entire Vimocity library of videos by visiting our web app at portal.vimocity.com. If you're looking for quick on-the-go solutions, download the Vimocity phone app onto your mobile device. If you don't already have one, you'll need to create a Vimocity account using your company's unique registration code.

Unfortunately you must log Daily Body Care on the same day that you perform it. To help you stay on track with logging Daily Body Care, you can set a reminder in the Vimocity app. Go to the Settings section at the top of the menu and select “Set a Reminder.” If you believe that you logged, but your account doesn't reflect it, contact us using the form to the right and we'll be happy to make sure your commitment gets reflected in your score.

We're so happy to support you in your movement journey. Head to the Vimocity Welcome Page to get started.

Yes! We are happy to support the immediate family members of our users. Your famo

Absolutely! Vimocity is committed to supporting you in your movement health in all stages of your life. We're happy to transfer your account over to the correct membership. Please contact us using the form to your right to ensure your membership stays active.

You can search to find expert solutions hand-crafted by our movement specialists within the Vimocity phone and web app. Just head to the "Search" section. If you have additional questions, our movement specialists are standing by ready to provide you with simple solutions. Contact us using the form to the right with your specific need.

We are so excited to hear your idea! Vimocity is always striving to create a better user experience and greatly value any feedback you share. Please type your idea in the contact form to the right.